a) Define e-commerce and name the first e-commerce site.

Answer: E-commerce, or electronic commerce, refers to the buying and selling of goods and services over the internet. The first e-commerce was Boston Computer Exchange, launched in 1982.

b) Why is e-commerce very important these days?

Answer: E-commerce is very important today because it offers convenience, allowing consumers to shop from anywhere at any time. It also provides businesses with a global reach, enabling them to connect with a broader audience and operate 24/7, which can significantly reduce operational costs.

c) List the major types of e-commerce.

Answer: The major types of e-commerce are:

1. B2B (Business-to-Business)
2. B2C (Business-to-Consumer)
3. C2C (Consumer-to-Consumer)
4. C2B (Consumer-to-Business)

d) Write two advantages and two disadvantages of e-commerce.

Answer:

• Advantages:
  1. Greater market reach, allowing businesses to access a global customer base.
  2. Reduced operational costs compared to traditional brick-and-mortar stores.
• Disadvantages:
  1. Security concerns and risks of online fraud.
  2. Lack of physical interaction with products before purchase.

e) Differentiate between e-commerce and m-commerce.

Answer: E-commerce involves buying and selling goods and services over the internet via computers, while m-commerce (mobile commerce) refers specifically to transactions conducted via mobile devices such as smartphones and tablets. M-commerce is a subset of e-commerce optimized for mobile platforms.

f) Write the use and purpose of m-commerce.

Answer: M-commerce, or mobile commerce, is used for buying and selling goods and services via mobile devices. Its purpose is to provide users with convenient access to e-commerce activities while on the go, allowing transactions and interactions through mobile apps and websites.

g) What is online payment? Write its function.

Answer: Online payment refers to the process of transferring funds electronically over the internet for goods or services. Its function is to securely facilitate financial transactions between buyers and sellers, using methods such as credit cards, digital wallets, or bank transfers.

h) Mention any four applications of m-commerce.

Answer: Four applications of m-commerce are:

1. Mobile banking
2. Mobile shopping apps
3. Digital wallets
4. Location-based services

i) Write any two merits and two demerits of e-commerce.

Answer:

• Merits:
  1. Convenience of shopping from anywhere and at any time.
  2. Ability to reach a global audience without geographical limitations.
• Demerits:
  1. Increased risk of fraud and security issues.
  2. Limited physical interaction with products, which may affect the purchase decision.

j) Write any four payment service providers of Nepal.

Answer: Four payment service providers in Nepal are:

1. eSewa
2. Khalti
3. IME Pay
4. Prabhu Pay

very short

a) Write any two popular e-commerce sites of Nepal:

1. Daraz Nepal
2. SastoDeal

b) What is Business-to-Business (B2B) e-commerce?

Online transactions between businesses.

c) Write any two challenges of e-commerce in Nepal:

1. Limited digital literacy
2. Logistics issues

d) What is Mobile E-commerce (m-commerce)?

Buying and selling via mobile devices.

e) Which protocol is necessary for m-commerce?

WAP and SSL.

f) What is a payment gateway?

A system that processes online payments securely.

g) Which is the first online payment provider of Nepal?

eSewa.

h) What is a merchant service provider?

A company that facilitates online payments for businesses.

i) Who coined the term "mobile commerce"?

Kevin Duffey in 1997.